1. Confirm the drive
Move the Steam installation to an SSD. The official requirements warn that HDD installation can cause loading, texture, frame-rate, and crash problems.
DragonSword WikiTroubleshooting
A safe order of operations for startup crashes, low FPS, stutter, frame-generation errors, texture pop-in, and Unreal Engine crashes.
Do not begin with registry edits, random DLL downloads, or undocumented configuration packs. Change one major variable at a time so you can identify the cause.
Safe checklist
Move the Steam installation to an SSD. The official requirements warn that HDD installation can cause loading, texture, frame-rate, and crash problems.
Restart Steam and use Steam's Installed Files menu to verify the integrity of the game files.
Update Windows and the stable graphics driver, then restart the PC before testing more settings.
Start at 1080p or native desktop resolution, Low or Medium settings, a capped frame rate, and temporarily disabled frame generation.
Close unnecessary overlays and background applications. Re-enable them one at a time after the game is stable.
Keep the exact error text, GPU driver version, storage type, and the step that changed the behavior before contacting support.
Match the symptom
| Symptom | First checks | Avoid first |
|---|---|---|
| Startup crash | SSD, file verification, driver, background overlays | Random DLL downloads |
| Low FPS or stutter | SSD, resolution, frame cap, shader/driver update | Changing every setting at once |
| Frame-generation error | Disable frame generation temporarily, test base rendering | Assuming the GPU is defective |
| Texture pop-in | SSD, file verification, conservative texture settings | Deleting unknown folders |
| Unreal Engine crash | Record the report, update driver, verify files | Registry cleaners |
Verification
The SSD warning, minimum hardware, and frame-generation context come from the official Steam listing. The order of troubleshooting steps is editorial guidance and should not be treated as an official support statement.
Read system requirements